From Vault to Virtual: A Journey Through Banking's Past, Present, and Future. Banking has evolved dramatically with technology, changing customer expectations. Pre-1980, bankers were revered, and customers adapted to their rules, even waiting for withdrawals. Today, even minor delays lead to complaints. This blog explores banking's new opportunities, trends, investment strategies, and industry insights. New concepts, value creation in operations and research papers will be shared in this blog

Sunday, November 19, 2023

Have you prepared your personal budget for 2024 and ready to face the challenges confidently?

 Make Your New Year's Resolution To Develop Your Savings Habit! 



Government budget refers to the forecasting of revenue & and expenditure of a country for a specific period in advance. It further elaborates on the ways and means of bridging the gap between expenses and revenue. Likewise, we too can forecast our expenses and revenue for 2024 in advance and face the challenges confidently.

 What are the main elements of a budget?

·        Income/Revenue.

·        Planned and unplanned expenses.

·        Borrowings.

·        Savings/investments.

 ‘A Rupee saved is a Rupee earned’ is an old saying neglected by many of us. Saving money is a good habit to have. It's also a good habit to pass on to your children. Once you have understood, you can change your spending habits by building new savings habits and becoming a money-saving addict.

The money in your hands today will not have the same value in the future. A rise in the prices of goods will reduce the buying power due to low disposable income. Whereas you can buy less in the future with the money you will have compared to things you can buy today with the same amount of money. Therefore, it is prudent to understand the importance of saving and start investing to grow your money to build wealth over time. It’s all about your determination and discipline. Here’s a list of some good savings habits:

“Cost of living is never expensive. It’s the cost of lifestyle that is expensive”

It is tough for salaried employees to increase their income or expand other revenue sources. Reducing unnecessary expenses is the easiest way to get the maximum out of the salary. Managing your spending might be the most prudent way to go. For example, bringing lunch from home to work or buying your daily meals at a less expensive restaurant will help you to reduce your daily expenditure. Warren Buffet is one of the world's richest and still lives in the same house he bought in 1958. He recognizes that the value of money grows when saving and investing.

Are you a person who used to purchase costly items at first sight? Stop and think about priorities in your life. If you have a credit card, use it only if you can settle the outstanding within the interest-free period. Next time, before you buy, ask yourself, “Why am I buying this? What are my priorities?”.

Get your salary directly to an interest-earning account. Withdraw only the amount you need and leave the balance in the account. If you have money left in the account at the end of the month, invest it and let it grow. You don’t have to spend every cent you have earned. Use part of it to reinvest. When you see the revenue of your investments rising and the income earned for the money you have managed to save, you'll become more determined to stick with it and save more.

 ·        Savings/investments.

Always look for ways to save and invest in financial instruments that can grow your wealth.  You can diversify your portfolio by investing in different financial instruments and hedging against market risk. It is important to assess your risk tolerance level, expected return, ability to take losses, and current and future market conditions before making the investment decision. Knowing the right strategy will help you to grow your wealth over time. Hence be familiar with the options you have for invest and take a calculated risk in investing. Make sure that you have regular access to financial instruments in which you have invested to minimize the market risk.

 ·        Borrowings.

Don’t get caught in the trap of obtaining loans for consumption purposes when you have other priorities in your life. When borrowing cost is low, it is prudent to borrow to reinvest rather than for consumption or to upgrade the living standards. This will reduce your disposable income. Hence list down the priorities and borrow only you can grow your wealth

 ·        Get the support of every member of your family to save

One of the best ways to get the support of every member of your family to save more is to make saving a habit of everyone. Talk to your kids and teach them the importance of saving money and spending money wisely. This will help to make saving money a lifestyle habit of your kids.

Place a till or a box in a convenient place at your home. Then each day, empty your pockets and dump your spare change into the till. You can ask other family members to follow the same practice.  Later you can deposit the collected amount to your savings account or use it to reward the family members for their contribution to saving.

It takes time, but once you get it right, the outcome is eye-opening. Compounding returns have helped to make many millionaires, although it does take time to compound and grow the wealth. The good news is that the earlier you start, the more time you have to grow your wealth. Start from the year 2024 and have a plan to develop your saving habits! Start saving and investing today for the future!

Sunday, November 12, 2023

What to expect in low interest environment and how to manage risk.

 



We are inevitably heading towards a low-interest environment. There are opportunities as well as certain risks in a low-interest environment. The ability to borrow at lower rates will increase money circulation and spur economic activities. Investors will look at alternative investments as interest earnings from their investments start to fall. If you know the characteristics of the low-interest rate environment you can manage the risk while earning high returns from the investments. The investment portfolio should be adjusted regularly according to the market conditions to grow the portfolio.

 If you know how to play smart you can steer through the low-interest environment by maximizing the returns. Here are some key points to consider before you invest or borrow in a low-interest environment.

·        Mushrooming of pyramid schemes.
·        There is a high tendency to obtain loans for consumption by individuals.
·        The revenue of companies will improve.
·        Banks will focus more on fee income-generating activities.
·        The low spending power of senior citizens.
·        Investors shift money from fixed income to stocks.
·        People will invest more in real assets.

 

Mushrooming of pyramid schemes.

People who get used to receiving high-interest income from their fixed-income investments will be encouraged to take excessive risks in a low-interest environment. Scammers might introduce bogus investment plans and pyramid schemes targeting vulnerable investors who look for high returns. People with low financial literacy and investors who only look at high returns can be the victims of such schemes in low-interest environments. Returns correlate with risk. Do not forget that high return comes with a high risk.

 

There is a high tendency to obtain loans for consumption by individuals.

When borrowing cost is low, people will borrow more for consumption or to upgrade their living standards. This will reduce the disposable income of the borrowers. As per the interest rate cycle, interest rate fluctuates over time as market interest rates change. When interest rates shift from a low to high-interest rates environment, lending rates will start to rise. Repricing of lending rates will further reduce the disposable income of people who have borrowed more for consumption.  This can hurt the ability to spend.  

The revenue of companies will improve.

Companies are borrowing money to fund their day-to-day operations. Interest cost represents the higher portion of their total operation cost. When interest rates fall, it becomes more cheaper for companies to borrow. Lowering cost will improve their income margins and fuels the growth. As consumers borrow more at lower rates and spend more for consumption can expect revenue growth. As a result, companies will have high profits which will move the stock price up.

 

Banks will focus more on fee income-generating activities.

As margins become thinner interest generating activities will no longer give desired profits for banks. Banks will have to look for more fee-generating activities to bridge the gap. The funding mix will change by reducing short-term borrowings and mobilizing more deposits to fund themselves. An increase in loan portfolio with high-quality assets will reduce the NPL ratio. If banks can generate more fee income and grow quality asset portfolios in a low-interest rate environment, they can improve their profit margins.

 

The low spending power of senior citizens.

Senior citizens are highly dependent on interest income and lowering their monthly interest income will reduce their spending power. Senior citizens might get attracted to risky investments that offer high returns. The larger portion of their expenses is for medicines. Due to a reduction in interest income, they might shift from high-quality drugs to low-quality drugs, which are available at a lower price. Seniors depend on fixed-income instruments for stability and income. They have limited options to invest and might not consider options like unit trusts, equity investments, or investing in commodities which expose them to more risk. Building up a long-term investment portfolio in a low-interest environment may not be practical as returns of the investments might not cover the expenses over time.

 

Investors shift money from fixed income to stocks.

Bonds and interest rates have an inverse relationship. Whereas interest rates fall, bond prices rise. In a low-interest environment share market performs better as many investors reduce the allocation to fixed-income instruments and invest in stocks to get high returns. This will intern make the share market more active and likely to generate high returns on stocks. If your portfolio has high exposure to stocks, it might put your portfolio over the risk level. It is important to know that having fixed-income instruments in the portfolio gives portfolio stability and it is always better to have a balance in the portfolio.

 

People will invest more in real assets.

When mortgage loan interest rates fall, people will start borrowing and investing in lands and properties. Lands and property prices will move up due to high demand. This is a good opportunity for investors to invest in land and properties before prices move up. Real assets are not only lands and properties, they include other tangible assets such as commodities, precious metals, equipment, natural resources, etc. You can diversify your portfolio by investing in real assets and hedging against inflation. Real assets have the potential to produce an additional income as well.

 

Conclusion

A risk-averse investor may allocate more to fixed-income instruments to maintain a stable portfolio. Investors with a high-risk appetite may increase exposure to risky assets to gain high returns.

Borrowing and investing in real assets is a risky proposition. Knowledgeable investors can borrow at low rates and invest in high-yielding assets.

It is important to assess your risk tolerance level, expected return, ability to take losses, and current and future market conditions before making the investment decision. Some strategies can help you to maximize returns while mitigating risk in any market condition. Knowing the right strategy will help you to play smart in a low-interest environment.

 

Wednesday, November 8, 2023

How to evaluate and reward employees based on their efforts

A lesson from the ICC World Cup match between Australia Vs Afghanistan.




Glenn Maxwell played a match of the year. His unbeaten double century led Australia to defeat Afghanistan by 3 wickets in the ongoing ICC World Cup match at Mumbai'sgg Wankhede Stadium. He scored 201 from just 128 balls. Undoubtedly his contribution should be recognized and rewarded. How about the inning played by Pat Cummins? He scored only 12 runs from 68 balls and protected his wicket until the winning run. Cummins's inning was as good as the inning of Glenn Maxwell. Cummins has played equally well and has paved the way for Maxwell to score runs and win the match.

 

In our organizations we have employees performing exceptionally well and their performance is measured based on the numbers. Other employees in our organizations are working hard to lay the platform for others to perform or make the team members shine. For example, there can be employees who have achieved 150% of their target. To achieve this, employees of the Product Development unit would have put lots of effort into developing the right product, employees of the marketing division would have put lots of effort in choosing the right campaign, employees of the operations unit would have worked hard in continuously improve the internal processes, staff of HR would have put efforts in having the right people at right place. However, their efforts cannot be evaluated based on numbers. We should have an effective mechanism to recognize their efforts, which links to the performance of other employees.

 

Cummins clearly understood the role that he must play and led Australia to defeat Afghanistan. If Cummins got out early, Australia would have been in deep trouble. Hence organizations should protect the employees who put efforts into laying a platform for others to perform and should not let them get out early. If they get out early, it can hurt the performance of the organization.

 

 

Saturday, November 4, 2023

Ways to improve customer online shopping experience

Can a bank make the shopping experience of its customers more enjoyable? 

Tips for an App Developer




Be it online shopping or traditional shopping, how many times you have forgotten to buy things you wanted to buy or ended up buying unnecessary things? Can banks grab this opportunity and introduce an App that connects the bank account? By making shopping more enjoyable banks will be able to increase customer loyalty without even promoting the bank accounts.

When shopping for daily essentials online people don’t buy one item at a time. They wait until the shopping list gets bigger. When they find out that the body wash liquid is over and no other buying requirement at that time, the only option is to visit the supermarket to buy the body wash liquid rather than buying online due to the additional cost they will have to incur for delivery, which is comparatively higher than the price of the body wash liquid. If the App can remind you what to buy & when to buy based on your buying pattern that will save both time and money.

What if the App can facilitate you to scan the barcodes of the items or simply enter the names of the items, you will have to purchase whenever you come across a need to buy & later act as your shopping partner to make your online grocery shopping more enjoyable? I’m sure it sounds good to you. The app can alert the customer of what are the remaining items on the list to be transferred to the shopping cart during online shopping. The app can track the buying patterns, quantities, brands, etc., and make recommendations to the customer based on the past data captured.

Not only online shopping, App can also facilitate physical shopping as well. If the full shopping list is saved in the App, there should be a facility to scan the products before placing them in the trolly or simply enter the name of the items. This will be able to see whether they have bought all the items they require. Customers will have an idea of the cost of the products that were placed in the trolly well before reaching the cashier point. That will help to decide which credit card to use at the cashier based on the balance they have in the account or the discount they get by using a particular payment card or simply checkout by making the payment through the App itself.

This is what I thought of how banks can make grocery shopping more enjoyable to customers. Would like to hear the ideas of others. 

Thursday, November 2, 2023

How to Forecast Market Interest Rates Using Time Series & Neural Network Models In Data Science

 Forecasting Market Interest Rates Using Time Series & Neural Network Models In Data Science






Introduction

Market interest rates play a vital role in our economy. Interest rates will have a direct impact on money circulation and the economic activities in the country. By having an informed prediction of the movement of interest rates, markets can pre-emptively adapt to changing conditions. Forecasting of lending interest rate is a challenging task. Lending interest rates are influenced by many external and internal factors. This project intends to develop a predictive model that can forecast the Average Weighted Prime Lending Rate (AWPLR) based on historical data and relevant economic indicators. 

Dependent variable selection

The AWPR is calculated by the Central Bank of Sri Lanka (CBSL) weekly, based on commercial bank's lending rates offered to their prime customers during a particular week. A monthly average of weekly AWPLR is also published. AWPLR has a direct impact on market interest rates since banks’ lending rates for corporates and individuals are mainly decided by the  AWPLR.

Independent variables selection

AWPLR rates fluctuate due to many factors and have selected only the main factors, that can have a direct impact on AWPLR. 

  1. TbRate - Weekly 364 days Treasury bill rate

  2. Inflation - Headline Inflation (Y-O-Y)

  3. SDFR - Standing Deposit Facility Rate

SDFR provides the floor rate for absorbing overnight excess liquidity from the banking system by the Central Bank.

  1. SLFR - Standing Lending Facility Rate

The interest rate applicable on reverse repurchase transactions of the Central Bank with Commercial banks on an overnight basis under the Standing Facility provides the ceiling rate for the injection of overnight liquidity to the banking system by the central bank.

  1. AWFDR - Average Weighted Fixed Deposit Rate

A rate computed monthly based on all deposit rates of commercial banks, weighted by the outstanding deposit balances at the end of each month.

  1. BankRate -  Bank Rate

The rate at which the Central Bank grants advances to commercial banks for their temporary liquidity purposes.

  1. USDLKRrate - Indicative Rate of the USD/LKR Exchange Rate 


Prediction Models

Two major models have been used for forecasting of average weighted prime lending rate.

1. Time series models

2. Neural Network models

Data

Retrieved all the data for the project from the website of the Central Bank of Sri Lanka (www.cbsl.com), which is a platform holding statistical data for various interest rate-related data. Weekly figures (from 03.01.2020 to 26.05.2023) have been gathered to train the models. The dataset used was downloaded as Excel files, and then it was filtered and rearranged for training as well as testing purposes.

Model development

Both Time series models and Neural Network models have been used to analyze and interpret datasets. The intention of using two models for forecasting was to compare and see the accuracy level of each model for forecasting.


 Time Series Analysis

Time series analysis is a technique in statistics that deals with time series data and trend analysis. 

Implementation Process and Execution

Below are the imported libraries and packages needed for building the time series model.

Packages 

tseries is a package developed by R CRAN. Use for time series data analysis. Can create time series 

objects by using the ts() function by organizing the data such as frequency, starting year ending year, are this quarterly 

data, monthly data, weekly data, etc. lubridate() package required for decimal dates. Since this is a weekly data there is a decimal number of weeks (365.25/7). 

Fpp package required for forecasting.


Plotting of time series 

The series doesn’t show any clear trend component. There is an unusual hike between 2022.5 & 2023. We can consider that as an outlier. To get a clear idea about the series we need to plot ACF & PACF. 



ACF function gives MA(q) & PACF function gives AR(p). According to ACF series seems to be nonstationary.  Applied ADF to see whether it is stationary or not.


Since P value is > 0.05 we can’t reject the null hypothesis, which is series is not stationary. Since series is not stationary, we can apply a differencing transformation technique to make it stationary. ndiffs function can be used to identify the number of differences

Plotting of differencing transformation of interest




Adf test after differencing

since p value <0.05, series is stationary. ACF & PACF plots after differencing.


Use of AUTO ARIMA function to the original dataset (loanint) & the differencing dataset (difint) to identify the best forecasting model. A model with the lowest AIC can be considered the best fit.

Since both the models are closely matched, the ARIMA for neighboring models to identify the best model.

It shows that Model4 is the best fit.

Comparing the fitted values with actuals. 



Box.test(Model4$residuals,type="Ljung-Box")

# H0: The residuals are independently distributed.

HA: The residuals are not independently distributed;

P-value of the test is 0.7461, which is much larger than 0.05. Thus, we fail to reject the null hypothesis of the test and conclude that the data values are independent.


Forecasting for 4 weeks






Neural Network Model

Implementation Process and Execution

Below are the imported libraries and packages needed for building the time series model.

Structure of the dataset

For the training and testing of our dataset, we decided to train 75% of the data and test the remaining 25%.

To normalize our data, we needed to do data scaling which is a pre-processing step recommended when working on deep learning algorithms. The data in the training set was scaled for simplification purposes.

We have to get a train & test set from the transformed data series. 


Fitting the ANN model to the training set


>nn <- neuralnet(f,data=train_,hidden=c(5,3),linear.output=T)

> plot(nn)





Calculating the mean squared error of the ANN in the test set.


Mean squared error consists of actual values minus predicted values & getting the summation of those values and dividing it by several observations. For that, we need predicted values and actual values as well


Comparing the fitted values of Train & Test sets. 





Fitting a regression model for the same scenario


comparing the two errors in the test set

The neural network model has reported a lower MSE than the linear regression model.

Given below are some of the selected forecasted values. 169 represents the AWPLR as of 26th May 2023 or rate as of the 169th week.


Conclusions 

Out of the two models used it shows that Neural network models give more accurate predictions mainly because more independent variables have been used in contrast to the use of only one variable in time series analysis. The stability of the neural network results with different network parameters should be investigated further and should examine other factors, which influence the AWPLR other than the variables used.



References 


CBSL (2019). Monetary Policy | Central Bank of Sri Lanka. [online] Cbsl.gov.lk. Available at: https://www.cbsl.gov.lk/en/monetary-policy/about-monetary-policy.